My JH Access: Identify the Problem Before Resetting Anything
By Marcus Ellison, university IT service-desk lead with 12 years of experience supporting institutional identity, profile, and application-access systems Last…
My JH Access and the Correct Fix for Common Problems
By Allison Reed, higher-education identity support specialist with 10 years of experience handling portal login, directory, and application-provisioning cases Last…
My JH Access: Choose the Right Account and Fix the Right Issue
By Hannah Mercer, higher-education IT helpdesk lead with 11 years of experience supporting identity, MFA, directory, and application-access cases Last…
My JH Access: Sign In, Set Up JHED, and Find Applications
By Brooke Harrison, higher-education identity systems analyst with 12 years of experience supporting SSO, directory records, and application provisioning Last…
Using My JH Without Choosing the Wrong Account
By Derek Sullivan, university IT helpdesk lead with 11 years of experience supporting identity, MFA, and application-access systems Last reviewed:…
How My JH Works and Where to Find Hopkins Resources
By Leah Morgan, university identity-support analyst with nine years of experience documenting single sign-on, directory, and application-access workflows Last reviewed:…
How to Use My JH and Find the Right Johns Hopkins Tool
By Miranda Cole, higher-education IT helpdesk lead with 10 years of experience supporting identity, directory, and application-access systems Last reviewed:…
My JH Landing Page: Understand the Dashboard After Login
By Caroline Hayes, university portal-support analyst with nine years of experience documenting identity systems, application catalogs, and employee dashboards Last…
My JH Landing Page: From Login to the Correct Hopkins Tool
By Jenna Carver, university portal-support lead with 10 years of experience handling identity, directory, and application-access cases Last reviewed: July…
My JH Landing Page and the Right Fix for Each Access Problem
By Nathan Caldwell, university identity-support lead with 11 years of experience handling SSO, MFA, directory, and application-access cases Last reviewed:…